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SHIPPING & RETURNS

SHIPPING POLICY

  • ​We offer free shipping on orders over $100 USD. For all other orders, the shipping cost is $6.99 USD.

  • The customer is responsible to pay for return shipping.

  • Standard Shipping is 5 to 7 Business days. Please note that order processing may take up to 1 business day after the order is placed. 

  • We are not responsible for any lost or stolen items after the carrier confirmed the delivery. 

RETURN & EXCHANGE POLICY

At Whisp + pebble, we understand that sometimes things may not work out as expected. Our return policy is designed to provide you with clarity and reassurance in case you've had a change of heart or are dissatisfied with a product. We believe that a straightforward refund or exchange policy is essential to instill confidence in your purchase.

In this section, you will find details about our return & exchange policy, ensuring that you can shop with peace of mind. We are dedicated to addressing any concerns you may have and aim to make the process as seamless as possible.Your satisfaction is important to us, and we are here to assist you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out to our team.

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  • Returned items must be unworn, unwashed, and have all tags attached.

  • There is no returns on items in damaged or used condition.

  • Sale items are FINAL SALE - no refunds or exchanges. 

  • A refund will be issued within 7 days that we have received your returned items.

  • Your refund will be credited to the original form of payment used for the original transaction. Refund may take up to 10 business day for your bank to complete.

  • Returns must be received back within 7 days from delivery date as defined by the date that the carrier delivers the merchandise. After 7 days it will not be eligible for refund.

whispandpebble.com

whisp and pebble

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